Customer Support

Contact us

Email [email protected]. Please allow a reasonable amount of time for a response from our small manufacturing team.

How we can help

• Order status, tracking, or delivery questions
• Product fit, compatibility, and installation questions
• Missing, incorrect, damaged, or defective items
• Return and refund requests
• Questions about custom machining or anodizing work

What to include

For order or return help, include your order number, the product, the reason for the request, and a clear description of the problem. Include photos when damage, machining or finish defects, or incorrect parts are involved. For quote help, include the quote number when available. Do not email payment-card numbers or passwords.

Return authorization

Contact us before returning a product. After reviewing your request, Bee Speed Machine will provide return instructions and an RMA authorization when required. Returned products must be identifiable by the associated order number and any RMA information we provide.

Before installation

Confirm the product and selected configuration are compatible with your equipment. If you are uncertain, contact us before installation or modification.